When you purchase eligible items from the Amazon.co.uk website, and your credit or debit card is denominated in certain currencies other than Pound Sterling (GBP), you may be able to pay in either the local currency of your card or in GBP. If you have never used the Amazon Currency Converter before, we will give you the option to switch it on during the ordering and payment process, provided your order is eligible. We'll show you the payment total  in your local currency on the final checkout  page so you won't have to guess the amount that will appear on your bank or credit card statement. In some cases your bank may still charge you a fee. Please contact your bank with regard to these fees.

Once you have the Amazon Currency Converter switched on, it will automatically give you the option to make future qualifying payments in your local currency. You can also turn the Amazon Currency Converter on or off at anytime through Your Account:

1. Click Your Account at the top of any page.
2. Click "View or change your Currency Converter settings" and sign in
3. Choose the "Yes, Turn Amazon Currency Convertor On" option.

Some frequently asked questions are listed below. Click the question to view the answer.

How it works

Amazon Currency Converter is operated by Amazon Services Europe SARL, and your use of Amazon Currency Converter is governed by the Amazon Currency Converter Terms and Conditions

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How is Amazon Currency Converter more convenient for me?
Amazon Currency Converter makes purchasing at Amazon.co.uk convenient in many ways, including:

• Your payment total will automatically be displayed in your local currency on the final checkout page, so you don't have to use another resource to calculate the payment total in your local currency.
• Paying in your local currency does not involve any foreign exchange conversion by your bank or credit card issuer, so you don't have to wait for your bank or credit card statement to know your payment total in your local currency. In some cases your bank may still charge you a fee.
  
• We "lock in" your exchange rate, so if you're entitled to a refund, you'll get the exchange rate used for your original payment.

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Will buying from Amazon.co.uk using my local currency make my purchase less expensive?
When you pay in Pound Sterling (GBP) with a card issued in a different currency (for example, a Euro-based card), your bank later converts the GBP amount to your local currency. So, it's only when you get your bank or credit card statement that you see the total amount you paid in your local currency.  In addition to the exchange rate, you may see other charges and fees that increase the amount you actually paid. In some cases your bank may still charge you a fee.

With Amazon Currency Converter, your payment total will be displayed in your local currency on the final checkout page, so you know how much you are paying before you pay. You might also pay less in your local currency using Amazon Currency Converter than if you used your bank or credit card to make the purchase in Pound Sterling (GBP), as we try to ensure that we receive a competitive exchange rate from our bank service provider for Amazon Currency Converter to display the payment total in your local currency.

Of course, you will always have the choice to pay in GBP, if you are happy to wait and see what you are charged on your bank or credit card statement.

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Does buying in my local currency cost me anything? Are there any additional fees?
You can view the applicable exchange rate used to display your payment total, by clicking the "View Exchange Rate" button on the final checkout page. The applicable exchange rate includes all Amazon fees and charges related to your use of Amazon Currency Converter. Amazon will not charge you additional fees or charges. The payment total you see during checkout will be the amount reflected on your bank or credit card statement. In some cases your bank may still charge you a fee.

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How do I qualify to use the Amazon Currency Converter?
To qualify to use the Amazon Currency Converter:

• Payment can include promotional offers or discounts, but cannot include gift certificates.
• The items covered by the total payment amount  must be in-stock (if your order contains pre-order items or items that are out of stock, you won't be able to use the Amazon Currency Converter); and must not include gift certificates.
• Orders placed with 1-Click do not qualify for currency conversion.
• You must use a Visa or MasterCard issued in a supported currency.

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What payment methods and currencies are supported?
We currently offer Amazon Currency Converter when you use either Visa or MasterCard issued in one of the following supported currencies:

• Australian Dollar (AUD)
• Danish Krone (DKK)
• Euro (EUR)
• Hong Kong Dollar (HKD)
• Japanese Yen (JPY)
• New Zealand Dollar (NZD)
• Norwegian Krone (NOK)
• South African Rand (ZAR)
• Swedish Krona (SEK)
• Swiss Franc (CHF)
• U.S. Dollars (USD)

Payment can include promotional offers or discounts, but cannot include gift certificates.

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How does Amazon select the local currency applicable to my order?
The Amazon Currency Converter uses several pieces of information, such as your billing address, to determine your local currency.

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Why doesn't the exchange rate used by Amazon Currency Converter match the one that I see in newspapers or other websites?
Foreign exchange rates listed in newspapers or elsewhere are generally wholesale or inter-bank rates that are not available for retail consumers. However, we try to ensure that we receive a competitive exchange rate from our bank service provider for use by Amazon Currency Converter in displaying the payment total in your local currency.

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Can I pay in local currency when using a gift certificate?
At this time, gift certificates cannot be used to pay using Amazon Currency Converter in local currency.

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How do I view/place my order in local currency or Pound Sterling?

If you have never used the Amazon Currency Converter before, we'll give you the option to switch it on the first time you go to make a qualifying payment.

You can always click the "Switch Currency" button and choose the "GBP" option to view and place the order in GBP.

Of course, after you've paid, you can log into Your Account and click the "Go!" button to view your payment. Locate the order that you paid for and click the "View Order" button.

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How can I view the actual exchange rate used for my order?
You can view the applicable exchange rate by clicking the "View Exchange Rate" link on the final checkout page before paying.

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What exchange rate does Amazon use for refunds?
We'll use the applicable exchange rate used for your original payment when processing the refund related to that payment.

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If I cancel an order but then change my mind, can I get the original exchange rate?
If you cancel an order but then change your mind and re-order and pay again, the applicable exchange rate may be different from the applicable exchange rate for the previous payment. The applicable exchange rate for each payment is determined at the time the payment total is displayed. The currency type and rate is determined at the time you place an order.

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Amazon Currency Converter is using the wrong currency type (for example, EUR instead of USD). Can I select the right one?
You can pay either in GBP or the currency displayed by Amazon Currency Converter. At this time, you are not able to select a different currency to the one displayed. In some cases, Amazon Currency Converter might not be able to figure out the right local currency to display. If this happens, you'll need to pay by clicking on the "Switch Currency" button on the final checkout page before you pay. We apologise in advance for any inconvenience this may cause you. We are working diligently to improve the methods Amazon Currency Converter uses to figure out your local currency.

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For more information, please read the Amazon Currency Converter Terms and Conditions